Thank you for your interest in becoming a Personal Support Worker. Unfortunately, enrollment in the PSW Training class that begins February 2021 is already FULL.

Our community needs qualified and passionate PSW’s now more than ever. Your expression of interest is the first of many brave steps that you will take in any health care role!  If you wish to be placed on a waiting list for consideration, please complete the Pre-Registration form.

**You will contacted only if a spot becomes available.**

Please check our website again in March when St. Louis PSW Pre-registration re-opens.

In the meantime, please connect with a local long-term care or community health organization offering entry level employment opportunities in uncertified roles.

PSW Pre-Registration for Waiting List
PSW Student Handbook

The St. Louis Personal Support Worker Certificate is a professional designation recognized across the province of Ontario by employers who manage personal care supports for people of all ages in long-term health care facilities, community settings or while they are living at home.

Becoming a Personal Support Worker takes skills that we can teach you!

  • skill
  • knowledge
  • physical competence

The job also entails having characteristics that you bring with you.

  • compassion
  • dedication
  • gentleness
  • work ethic

 Together, we will help you shape a rewarding career for yourself.

Choose a career as a Personal Support Worker!
Our program will prepare students to provide supportive care to clients of all ages in various settings to improve the client’s quality of life.

Why take St. Louis’ PSW Program?

Professionally recognized PSW Educational Program

St. Louis’ PSW education and certificate program is endorsed by the Ontario Ministry of Education, Ontario Ministry of Health and Long-Term Care and recognized by employers in all sectors of the health care field.

Qualified Instructional Staff

Program is delivered by Registered Nurses with solid understanding of best practices and approaches to adult education and skills-based training as well as the latest health safety protocols.

Whether you need your Ontario Secondary School Diploma (OSSD) or are looking to upgrade toward post-secondary options, the St. Louis PSW program ALSO includes 6 Secondary School (elective) Credits (SSC) that will be awarded and added to your transcript upon successful completion.  It is because of these valuable SSC credits, that we are able to receive Ministry of Education funding to keep the costs low for this training program. In turn, all PSW students (with or without an OSSD) must bring a transcript from their last high school upon registration, so these credits may show as added or upgraded on your transcript. Please see a St. Louis Guidance Counsellor to complete this part of the registration process.

Low Cost

Students pay a $1300 materials fee, which covers textbooks, uniform and additional certificates and professional development opportunities. Tuition fees are paid from Ministry of Education funding.

You will Get Hired!

St. Louis’ PSW program has existed since 2001 and each year the employability rate for our certificate program graduates climbs.  Last year 98% of graduates found work as a PSW; and recently 23 PSW graduate students were all hired immediately the day after their final exam.  Currently, there are close to 50 PSW students out on placement and will likely be employed by November. It is from this combination of valuable placement experiences, solid lab skills training and intense knowledge base that employers continually choose St. Louis PSW’s to add to their health care teams.  “They are compassionate, professional, dedicated, and work-ready” ~ Administrator, Fairview Mennonite


  • Role of the Worker
  • Safety and Infection Control
  • Interpersonal / Communication Skills and Optimal Support and Care Planning
  • Individuality of the Person
  • Anatomy and Physiology / Assisting a Person to Manage Ongoing Conditions
  • Household Management and Meal Preparation
  • Cognitive Impairment and Mental Health Issues
  • Abuse
  • Assisting a Person with Medications
  • Assisting a Person with Personal Hygiene
  • Assisting with Mobility
  • Assisting the Person who is Dying
  • Assisting the Family
  • Lab Skills and Practice (60 hours)
  • Job Skills (Resume and Portfolio Building, Interviewing)

Additional Care Certificates:

  • Gentle Persuasive Approach to Dementia Care Certificate
  • Fundamentals of Hospice Palliative Care Certificate
  • Safe Food Handling Certificate

In-class theory and lab training totals 497 hours, followed by 315 hours of Long-Term Care (LTC) and Community placements.

See below for full-time and part-time, day and evening options at two locations!

St. Louis – Kitchener Main Campus 

Full-time Day Program (Mon-Fri; 8:45am to 3:30pm)

  • February, 2021 – November, 2021 (July & August off)
  • September, 2021 – April 2022

Part-time Day Program (Tues, Wed, Thurs; 8:45am to 3:30pm + 1 Monday a month)

  • September 2021 – June 2022

Part-time Evening Program (Tues, Wed, Thurs; 4:30pm to 9:45pm + 1 Monday evening a month)

  • September, 2021 – July 2022

***All co-op placement Days and Times will vary***

Fairview Mennonite Homes – Langs Drive, Cambridge

Part-time Day Program – Cambridge (Tues, Wed, Thurs; 8:45am to 3:30pm + 1 Monday a month)

  • September 2021 – June 2022

***All co-op placement Days and Times will vary***

Completing all aspects of the Intake/Registration process for Personal Support Worker Training is mandatory. Please be prepared to complete literacy testing and participate in an interview, get your first aid/CPR, medical clearance and police records check.  By doing this as part of the intake process, we can determine your motivations, capabilities and interests in the program, as well as your future goals. From there, we can help you achieve success.

You do not have to have prior knowledge or experience and you do not have to have a completed high school diploma to be accepted. Up to eight secondary school credits can be applied toward your high school diploma if needed.

For more program information, please contact 519-745-1201 ext 288 for Tracy.Zhou@wcdsb.ca , PSW Admin assistant.

If you are an uncertified PSW working in the field, please contact us to discuss certification requirements and program enrollment by calling 519-745-1201 ext 203 for Tammy.Cantin@wcdsb.ca , Program Manager.

In-person Registration & Interview Required!

Requirements for the intake session are:

  1. Successfully complete literacy assessment and interview at intake/registration session
  2. 18 years of age or older (or 17 with an OSSD) – no OSSD required, and up to 8 credits can be earned
  3. Provide proof of status in Canada and photo identification
  4. Must pass and have completed ESL CLB 7 and provide documentation of completion (for LINC/ESL students only)
  5. $300 non-refundable deposit is payable at registration to ensure student acceptance. Remaining $1000 to be paid in full 1 week prior to the program start date.

Upon acceptance into the program the requirements below must be provided on the first day of class for the classroom teacher:

  1. Must provide a clear Criminal Records Check for Service with the Vulnerable Sector. This means no charges, convictions, even withdrawals or discharges – the Criminal Records Check must be valid for the whole time you are in the course. May be required to provide a second Records Check for co-op. (See Procedure Guidelines for Police Checks – link to be uploaded)
  2. Copy of your transcript from the last high school or adult and continuing education centre you attended
  3. Must complete CPR- Level HCP (Health Care Provider) / First Aid training
  4. Mental and Physical health and fitness levels necessary to attend all classes and complete clinical workplace hours (lifting is required)
  5. Medical Assessment document required
  6. Must be available for days and evenings while doing placements

Tuition fees are paid from Ministry of Education funding.

Students are required to pay a materials fee of $1300 that covers the costs of required textbooks, uniforms, additional certificates, etc.

Note: $300 non-refundable deposit is payable on acceptance. Final $1000 balance due date will be given at intake and interview session.

No refund will be granted after the applicant has attended the first class.  If you need assistance covering a portion of these fees, there are numerous social service and employment agencies who can direct or support you.

February 2021 Class is already FULL!

In-person Intake/Information Sessions are currently on hold during COVID-19 School Closures for the PSW Program.  If you wish to be placed on the PSW Training waiting list, please complete the PSW Pre-Registration Form.

Full-time, Part-time, Days and Evenings start February or September 2021:

St. Louis – Kitchener Main Campus 

Full-time Day Program (Mon-Fri; 8:45am to 3:30pm)

Part-time Day Program (Tues, Wed, Thurs; 8:45am to 3:30pm)

Part-time Evening Program (Tues, Wed, Thurs; 4:30pm to 9:45pm)

Part-time Day Program – Cambridge @ Fairview Mennonite (Tues, Wed, Thurs; 8:45am to 3:30pm)

Please be prepared to complete literacy testing and participate in an interview.  We want to determine your motivations, capabilities and interests in the program, as well as your future goals. From there, we can help you achieve success.  All individuals with some previous health care related employment skills are welcomed, however you do not have to have prior knowledge or experience and you do not have to have a completed high school diploma to be accepted.

St. Louis’ Personal Support Worker Instructional Staff are ALL Registered Nurses, have years of coaching, training and/or adult education experience and many have been with St. Louis for 5 years or more.  Time and time again, our PSW graduates have valued their teacher’s approach to education, their expansive knowledge-base with practical experience to share, their model of professionalism and most of all, encouragement to all students to be focused and successful during the rigors of this program.

MEET the PSW Team!

    • Leah Anderson  RN
    • Rozina Bhatia  RN
    • Colleen Bisson  RN
    • Samantha Cook  RN, OCT
    • Jill Corkery  RN
    • Cristina Curry  RN
    • Bianca Dragomir RN
    • Martha Leonard  RN
    • Anne Nederend  RN
    • Patricia Riddell  RN

PSW Program Manager: Tammy Cantin RN

Admin Assistant: Tracy Zhou

For more information contact: stlouis@wcdsb.ca or 519-745-1201 ext. 288