PSW Certificate


Next PSW class starts September 2021

Pre-register for ONE of the following Intake Sessions:

Tuesday, August 10th at 10:00am

Once you complete the pre-registration form, a link will be sent to you to sign up for this virtual intake session and interview.

PSW Pre-Registration for September 2021 class
PSW Student Handbook

The St. Louis Personal Support Worker Certificate is a professional designation recognized across the province of Ontario by employers who manage personal care supports for people of all ages in long-term health care facilities, community settings or while they are living at home.

Becoming a Personal Support Worker takes skills that we can teach you!

  • skill
  • knowledge
  • physical competence

The job also entails having characteristics that you bring with you.

  • compassion
  • dedication
  • gentleness
  • work ethic

Together, we will help you shape a rewarding career for yourself.

Choose a career as a Personal Support Worker!
Our program will prepare students to provide supportive care to clients of all ages in various settings to improve the client’s quality of life.

Why take St. Louis’ PSW Program?

Professionally recognized PSW Educational Program

The St. Louis PSW Program has successfully met all the requirements put forth by the Ontario Ministry of Long Term Care, the Ministry of Labour, Training and Skills Development, the Ministry of Colleges and Universities and the Ministry of Education.

Qualified Instructional Staff

Program is delivered by Registered Nurses with solid understanding of best practices and approaches to adult education and skills-based training as well as the latest health safety protocols.

Whether you need your Ontario Secondary School Diploma (OSSD) or are looking to upgrade toward post-secondary options, the St. Louis PSW program ALSO includes 7 Secondary School (elective) Credits (SSC) that will be awarded and added to your transcript upon successful completion.  It is because of these valuable SSC credits, that we are able to receive Ministry of Education funding to keep the costs low for this training program. In turn, all PSW students (with or without an OSSD) must bring a transcript from their last high school upon registration, so these credits may show as added or upgraded on your transcript.  Expect a St. Louis Guidance Counsellor to work with you on this process.

Low Cost

Students pay a $1300 materials fee WAIVED for 2021, which means FREE textbooks, uniform and additional certificates and professional development opportunities. Tuition fees are already paid from Ministry of Education funding.

PAID placement

The Ontario government has offered an incentive for PSW’s in school-board run PSW certificate programs to receive payment for their time during training placements. Details are yet to be determined.

You will Get Hired!

St. Louis’ PSW program has existed since 2001 and each year the employability rate for our certificate program graduates climbs.  Last year 98% of graduates found work as a PSW. It is from this combination of valuable placement experiences, solid lab skills training and intense knowledge base that employers continually choose St. Louis PSW’s to add to their health care teams.  “They are compassionate, professional, dedicated, and work-ready” ~ Administrator, Fairview Mennonite


  • Role of the Worker
  • Safety and Infection Control
  • Interpersonal / Communication Skills and Optimal Support and Care Planning
  • Individuality of the Person
  • Anatomy and Physiology / Assisting a Person to Manage Ongoing Conditions
  • Household Management and Nutrition
  • Cognitive Impairment and Mental Health Issues
  • Abuse
  • Assisting a Person with Medications
  • Assisting a Person with Personal Hygiene
  • Assisting with Mobility
  • Assisting the Person who is Dying
  • Assisting the Family
  • Lab Skills and Practice (60 hours)
  • Job Skills (Resume and Portfolio Building, Interviewing)

Additional Care Certificates:

  • Gentle Persuasive Approach to Dementia Care Certificate
  • Fundamentals of Hospice Palliative Care Certificate
  • Safe Food Handling Certificate

In-class theory and lab training totals 470 hours, followed by 300 hours of Long-Term Care (LTC) and Community placements.

See below for full-time and part-time, day and evening options at two locations!

St. Louis – Kitchener Main Campus 

Full-time Day Program (Mon-Fri; 8:45am to 3:30pm)

  • September, 2021 – March, 2022
  • February, 2022 – November, 2022

Part-time Day Program (Tues, Wed, Thurs; 8:45am to 3:30pm)

  • September 2021 – June, 2022

Part-time Evening Program (Tues, Wed, Thurs; 4:30pm to 9:30pm + 1 Monday evening a month)

  • September, 2021 – June, 2022

***All co-op placement Days and Times will vary***

Fairview Mennonite Homes – Langs Drive, Cambridge

Part-time Day Program – Cambridge (Tues, Wed, Thurs; 8:45am to 3:30pm)

  • September, 2021 – June, 2022

***All co-op placement Days and Times will vary***

Completing all aspects of the Intake/Registration process for Personal Support Worker Training is mandatory. Please be prepared to complete literacy testing and participate in an interview, get your first aid/CPR, medical clearance and police records check.  By doing this as part of the intake process, we can determine your motivations, capabilities and interests in the program, as well as your future goals. From there, we can help you achieve success.

You do not have to have prior knowledge or experience and you do not have to have a completed high school diploma to be accepted. Up to seven secondary school credits can be applied toward your high school diploma if needed.

For more program information, please contact 519-745-1201 ext 288 for, PSW Admin assistant.

Registration & Interview Required!

Requirements for the intake session are:

  1. Successfully complete literacy assessment and interview at intake/registration session
  2. 18 years of age or older (or 17 with an OSSD) – no OSSD required, and up to 7 credits can be earned
  3. Provide proof of status in Canada and photo identification
  4. Must pass and have completed English language Canadian Language Benchmarks (CLB) 7 and provide documentation of completion (for LINC/ESL students only)
  5. $300 non-refundable deposit is payable at registration to ensure student acceptance. Remaining $1000 to be paid in full 1 week prior to the program start date.

Upon acceptance into the program the requirements below must be provided on the first day of class for the classroom teacher:

  1. Must provide a clear Criminal Records Check for Service with the Vulnerable Sector no later than 1 month prior to co-op placement. This means no charges, convictions, even withdrawals or discharges. Failure to provide a clear Criminal Records Check will prevent you from completing the program
  2. Copy of your transcript from the last high school or Adult and Continuing Education Centre you attended
  3. Must complete CPR- Level BLS (Basic Life Support) / Standard First Aid training
  4. Mental and Physical health and fitness levels necessary to attend all classes and complete clinical workplace hours (lifting is required)
  5. Medical Assessment document required
  6. Must be available for days and evenings while doing placements

Tuition fees are paid from Ministry of Education funding.

Students are required to pay a materials fee of $1300 that covers the costs of required textbooks, uniforms, additional certificates, etc.

Note: $300 refundable deposit is payable on acceptance to hold your spot.  All other fees covered by the government of Ontario.  AND a stipend will be forth coming for successful candidates who complete their course work and placement.

No deposit refund will be granted after the applicant has attended the first class and chooses to withdraw.  If you need assistance covering additional fees such as first aid training or shoes, there are numerous social service and employment agencies who can direct or support you.

In-person Intake/Information Sessions are currently on hold during COVID-19 School Closures for the PSW Program. 

PSW Pre-Registration NOW OPEN for September 2021 class.

Last Intake:

Tuesday, August 10th at 10am

Once the pre-registration form is submitted, a link will be sent for you to sign up for this session.

Please be prepared to complete literacy testing and participate in an interview.  We want to determine your motivations, capabilities and interests in the program, as well as your future goals. From there, we can help you achieve success.  All individuals with some previous health care related employment skills are welcomed, however you do not have to have prior knowledge or experience and you do not have to have a completed high school diploma to be accepted.  Note: English language skills do need to meet levels 7 , 7 , 7 , 7 completed in listening, speaking, reading and writing under Canadian Language Benchmarks (CLB).

St. Louis’ Personal Support Worker Instructional Staff are ALL Registered Nurses, have years of coaching, training and/or adult education experience and many have been with St. Louis for 5 years or more.  Time and time again, our PSW graduates have valued their teacher’s approach to education, their expansive knowledge-base with practical experience to share, their model of professionalism and most of all, encouragement to all students to be focused and successful during the rigors of this program.

MEET the PSW Team!

    • Leah Anderson  RN
    • Rozina Bhatia  RN
    • Colleen Bisson  RN
    • Samantha Cook  RN, OCT
    • Jill Corkery  RN
    • Cristina Curry  RN
    • Bianca Dragomir RN
    • Martha Leonard  RN
    • Anne Nederend  RN
    • Patricia Riddell  RN

PSW Program Manager: Tammy Cantin RN

Admin Assistant: Tracy Zhou

For more information contact: or 519-745-1201 ext. 288