PERSONAL SUPPORT
WORKER

Locations

Multiple

Delivery

In Person

Duration

770 Hours

Credentials Earned

PSW Certificate

Latest Personal Support Worker Updates

The PSW Program course materials fee is waived for 2026-2027.

About the Program

The Personal Support Worker Certificate Program at St. Louis prepares students to provide supportive care to individuals across the lifespan in a variety of healthcare settings. The program combines classroom instruction with hands-on practical experience, including placements in community and long-term care environments. Graduates develop the skills, knowledge, and professional competencies required to support clients’ daily living needs and improve quality of life.

A student practicing at a bedside in the PSW Program at St. Louis
Group of St. Louis PSW Students standing outside in a row

Your Path as a Personal Support Worker

  • Provide safe, competent, person-centred care that respects client dignity, independence, and individuality
  • Assist clients with activities of daily living (ADLs) (e.g., hygiene, mobility, nutrition)
  • Apply infection prevention and control and health & safety practices in all care settings
  • Support clients with chronic conditions, cognitive impairments, mental health, and developmental needs
  • Follow care plans and report changes in client condition to the appropriate supervisor
  • Assist with medication support and health management tasks within scope of practice
  • Promote client safety, comfort, and well-being, including palliative and end-of-life care
  • Demonstrate professionalism, ethical practice, and accountability in all care activities
  • Support a safe, inclusive, and respectful care environment, including awareness of abuse and neglect
  • Collaborate as part of a healthcare team within defined roles and responsibilities
  • Apply practical skills learned in clinical and community placements
  • Earn up to 7 elective Secondary School Credits toward high school completion OR to increase your grades on your transcript, a benefit for any future post-secondary pursuits.
  • No high school diploma (Ontario Secondary School Diploma – OSSD) required.

Additional Certificates to be Obtained in the PSW Program

  • Gentle Persuasive Approaches (GPA®) in Dementia Care
  • Fundamentals of Hospice Palliative Care Certificate
  • Safe Food Handling Certificate
  • Workplace Hazardous Materials Information System (WHMIS)
  • Standard First Aid & CPR-BLS

Learning Options

See below for full-time and part-time, day and evening options at St. Louis Main Campus plus THREE Living Classroom partner locations with onsite classrooms, labs and more hands-on training. Over half of all St. Louis PSW training uses this innovative Living Classroom teaching and learning model.

In-class theory and lab training totals approximately 460 hours, followed by 310 hours of Long-Term Care (LTC) and Community placements.

Dates subject to change.

St. Louis Main Campus

Term Dates:

  • February 17, 2026 – November 18, 2026 (no classes in July or August) – in progress
  • September 9, 2026 – March 25, 2027 (except holidays) – Registration OPEN
  • February 16, 2027- November 17, 2027 (July/August off)

Childcare Options

  • Onsite childcare services are offered in coordination with classroom hours only.

Classroom Details

  • 8:45 am – 3:30pm Monday-Friday

LTC Placement

  • Monday-Friday
  • Location and placement time will vary.
  • Shifts may be scheduled anywhere between 6:00 am and 11:00 pm in the Waterloo Region.

Community Placement

  • Monday-Friday
  • Location and placement time will vary.
  • Shifts may be scheduled anywhere between 6:00 am and 11:00 pm in the Waterloo Region.

Term Dates:

  • September 23, 2026 – June 25, 2027 (except holidays and March Break) – Registration OPEN

Childcare Options

  • Onsite child care services are offered in coordination with these hours.

Classroom Details

  • 8:45am – 3:30pm Tuesday-Thursday

LTC Placement

  • Monday -Thursday
  • Location and placement time will vary.
  • Shifts may be scheduled anywhere between 6:00 am and 11:00 pm in the Waterloo Region.

Community Placement

  • Monday-Friday
  • Location and placement time will vary.
  • Shifts may be scheduled anywhere between 6:00 am and 11:00 pm in the Waterloo Region.

Term Dates:

  • September 9, 2026 – June 25, 2027 (except holidays and March Break) – Registration OPEN

Childcare Options

  • No onsite childcare services available.

Classroom Details

  • 4:30pm – 9:30 pm Tuesday-Thursday plus the first Monday of each month

LTC Placement

  • Monday-Thursday
  • Location and placement time will vary.
  • Shifts may be scheduled anywhere between 6:00 am and 11:00 pm in the Waterloo Region.

Community Placement

  • Monday-Friday
  • Location and placement time will vary.
  • Shifts may be scheduled anywhere between 6:00 am and 11:00 pm in the Waterloo Region.

Sunnyside Home

247 Franklin St. N., Kitchener

Term Dates:

  • February 17, 2026 – November 18, 2026 (no classes July and August) – in progress
  • September 9, 2026– March 25, 2027 (except holidays) – Registration OPEN
  • February 16, 2027- November 17, 2027

Childcare Options

  • No onsite childcare services available.

Classroom Details

  • 8:45am – 3:30pm Monday-Friday

LTC Placement

  • Monday-Friday
  • Location and placement time will vary.
  • Shifts may be scheduled anywhere between 6:00 am and 11:00 pm in the Waterloo Region.

Community Placement

  • Monday-Friday
  • Location and placement time will vary.
  • Shifts may be scheduled anywhere between 6:00 am and 11:00 pm in the Waterloo Region.

Parkwood Mennonite Homes

726-730 New Hampshire St, Waterloo

Term Dates:

  • January 14, 2026 – October 15, 2026 (no classes July and August) — in progress
  • September 9, 2026 – March 25, 2027 (except holidays) – Registration OPEN
  • January 21, 2027 – October 15, 2027 (no classes July and August)

Childcare Options

  • No onsite childcare services available.

Classroom Details

  • 8:45am – 3:30pm Monday-Friday

LTC Placement

  • Monday-Friday
  • Location and placement time will vary.
  • Shifts may be scheduled anywhere between 6:00 am and 11:00 pm in the Waterloo Region.

Community Placement

  • Monday-Friday
  • Location and placement time will vary.
  • Shifts may be scheduled anywhere between 6:00 am and 11:00 pm in the Waterloo Region.

Fairview Mennonite Homes

515 Langs Dr., Cambridge

Term Dates:

  • September 23, 2026 – June 25, 2027 (except holidays and March Break) – Registration OPEN

Childcare Options

  • No onsite childcare services available.

Classroom Details

  • 8:45am – 3:30pm Tuesday-Thursday

LTC Placement

  • Monday-Thursday
  • Location and placement time will vary.
  • Shifts may be scheduled anywhere between 6:00 am and 11:00 pm in the Waterloo Region.

Community Placement

  • Monday-Friday
  • Location and placement time will vary.
  • Shifts may be scheduled anywhere between 6:00 am and 11:00 pm in the Waterloo Region.

Term Dates:

  • January 6, 2026 – November 18, 2026 (no classes July and August) * in progress
  • January 5, 2027 – November 17, 2027 (no classes July and August)

Childcare Options

  • No onsite childcare services available.

Classroom Details

  • 4:30pm – 9:30pm Monday-Thursday

LTC Placement

  • Monday-Friday
  • Location and placement time will vary.
  • Shifts may be scheduled anywhere between 6:00 am and 11:00 pm in the Waterloo Region.

Community Placement

  • Monday-Friday
  • Location and placement time will vary.
  • Shifts may be scheduled anywhere between 6:00 am and 11:00 pm in the Waterloo Region.

Student Support

Student Support is available for St. Louis Correspondence, Core Essentials, Personal Support Worker students who are needing a little extra assistance in understanding course concepts, navigating D2L or building the skills and plans needed to be a successful independent learner.

Click here to access Student Support for the Personal Support Worker Program.

Contact Us

For more information about the Personal Support Worker program, please contact Brooklyn Heath, Administrative Assistant.
Email: Brooklyn.Heath@wcdsb.ca

Funding

This program is funded by the Ministry of Education.

View the Personal Support Worker Standard, 41469, January 2022 here.

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